1. Security & Risk

    The 95% AI Failure Rate Nobody's Talking About (And What to Do About It)

    Dear Reader, Air Canada recently learned an expensive lesson about AI implementation. Their customer service chatbot provided incorrect information about bereavement fares, and…

    6 min read

  2. Security & Risk

    💾 The Download #006: Content ownership, BlueSky, critical thinking, voice cloning and more.

    #006 I hope this newsletter finds you, Reader, and that it finds you well. This week has flown by, though I managed to spend some time working on the porch with my 18-year-old…

    5 min read