Privacy Policy

Who we are

Signal Over Noise is operated by Jim Christian, based in Spain. This website is available at signalovernoise.at.

What data we collect

Newsletter subscribers

When you subscribe to the Signal Over Noise newsletter, we collect your email address. This is stored and processed by Kit.com (formerly ConvertKit), our email service provider. We use your email address solely to send you the newsletter and occasional updates about our services.

Website analytics

We use Piwik PRO for website analytics. Piwik PRO is a privacy-focused analytics platform that processes data in the European Union. It collects anonymised usage data including pages visited, referral source, and browser type. No personal data is shared with third parties for advertising purposes.

Contact forms and enquiries

If you contact us via email or a booking link, we collect whatever information you provide (typically name and email address). This is used only to respond to your enquiry.

How we use your data

• To send the newsletter you subscribed to
• To respond to enquiries
• To understand how visitors use the website (anonymised analytics)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal basis for processing

Under the EU General Data Protection Regulation (GDPR):

• Newsletter: Consent (you actively subscribe)
• Analytics: Legitimate interest (anonymised, privacy-respecting analytics to improve the website)
• Enquiries: Legitimate interest (responding to your request)

Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Withdraw consent at any time (e.g., unsubscribe from the newsletter)
• Object to processing based on legitimate interest
• Lodge a complaint with a supervisory authority

Data retention

Newsletter subscriber data is retained until you unsubscribe. Analytics data is retained for 25 months in accordance with Piwik PRO's default settings. Enquiry correspondence is retained for as long as reasonably necessary.

Cookies

This website uses cookies for analytics (Piwik PRO). These are first-party cookies and do not track you across other websites. You can control cookie preferences through your browser settings.

Third-party services

Service	Purpose	Data processed
Kit.com	Email newsletter	Email address
Piwik PRO	Website analytics	Anonymised usage data
IONOS	Website hosting	Server access logs

Contact

For any privacy-related questions or to exercise your rights, contact us at signalovernoise.at/contact.